Stephen Boots

Microsoft MVP - Windows Live

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Help and Support

You can use the Microsoft Community Discussion groups (newsgroups) and forums to get help. The forums are designed for peer to peer support and are frequented by MVPs and Microsoft personnel. 

 

Microsoft Discussion Groups

 

Microsoft Communities Home
(web based newsgroups)

 

 

Forums:

 

Windows Live Forums

 

 

Computer Haven is a web site with forums for users to learn about computers in a friendly atmosphere. I am one of the forum moderators.

  


 

Feedback for Windows Live programs and services can be submitted using the forms provided here:

 

Support for Windows Live Hotmail can be found here:

 

Support and Help for all other Windows Live programs and services:

Go to http://support.live.com and sign in with a LiveID

Click on the Windows Live service or product you need help with.

If you are not presented with an email support form, but are instead redirected to help.live.com for that service/product, in the page that opens from http://help.live.com select any topic on the left hand side or search for a question in the search box.

The results of your search or the clicked topic appears in the right hand frame, along with a tiny link in the lower right hand corner – “Get more help.”

Click that tiny link and you will get to a page with a link “Contact support”

Click that link and you will be presented with the email support form to fill out. Provide as much detail as possible and you should get a response from support within 24 hours.

Help topics at http://help.live.com

 

Support for MSN or paid Hotmail Plus:

 

Miscellaneous Windows Live Links:

 

 

 

You can contact me via email or using the form below. Due to aggressive junk mail filtering, I may not receive your message. I cannot promise to reply to any emails. You should use the newsgroups and forums to seek help from community members and MVPs.

 

Stephen Boots
sboots@mvps.org

 

 

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